Inbox basics

• How to log in to Inbox
• Inbox onboarding guide 
• Setting up notifications for Inbox

Managing Inbox admins and agents

• Inbox user roles and permissions
• Adding a new agent to Inbox
• Import agents to Inbox using CSV
• Deleting an agent

Managing Inbox contacts

• Managing your Inbox contacts
• Import contacts via CSV file
• Add a contact manually
• Add a contact via a ticket

Advanced Settings

• Data retention settings

Subscriptions

• Managing your Inbox Subscription Plan