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  3. Privacy and Security

Privacy and Security

We cater to a wide range of clients and understand that we need to safeguard their customer’s data. We have prepared this documentation to provide an assurance that we are serious about security and privacy. Close attention to local rules and regulations, employee-screening, and data encryption are just a few ways we ensure absolute security and reliability.

Data protection

  • MessageBird Processors & Subprocessors
  • What does MessageBird provide as a service?
  • What kind of data does MessageBird collect?
  • Does MessageBird collect sensitive data?
  • Is MessageBird Data controller or processor?
See all 15 articles

Information security management program

  • Does MessageBird have any third party attestations for security?
  • Does MessageBird have an Information Security Management Framework?
  • Is Management responsible for the security program?
  • What are the roles and responsibilities pertaining to security and privacy across MessageBird?
  • What is the security team at MessageBird?
See all 9 articles

Infrastructure security

  • Can MessageBird provide an overview of how its infrastructure is being secured?
  • Does MessageBird have a patch and vulnerability management program?
  • How are changes managed?

Data governance and security

  • MessageBird Security Overview
  • Does MessageBird encrypt the data?
  • How is access to customer data managed in MessageBird?
  • Is production data used for testing?
  • Are the responsibilities regarding data stewardship defined, assigned, documented, and communicated?
See all 7 articles

Application security

  • How does MessageBird manage SDLC?
  • Does MessageBird conduct penetration testing on application?
  • Does MessageBird conduct code scans?

Third party risk management

  • How are vendors managed?

Business continuity and disaster recovery

  • Does MessageBird have BCP?
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