Get started with Inbox
Set up Inbox
Contacts
Tickets
- Get to know the lifecycle of an Inbox ticket
- Replying and closing a ticket
- Reviewing past tickets
- How to use and create Actions
- How to create and use Canned Replies
Agents
Inbox reporting
Built-in Inbox automations
- Using Inbox automations
- Language recognition
- Sentiment analysis
- Business hours
- Automated welcome message
Install channels
- How to add a channel
- How to connect and disconnect a channel from Inbox
- Install your Custom Email Domain as an Inbox channel
- Install WhatsApp as an Inbox channel
- Install SMS as an Inbox channel