Subscriptions

• Adding more agents or tickets
• Removing your agents or tickets
• How proration works
• When is the monthly payment for Inbox add-ons?

Getting started

• Inbox onboarding guide 
• How to use WhatsApp Sandbox with Inbox
• How to log in to Inbox
• How to add a channel
• Add a new agent

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Install channels

• How to connect and disconnect a channel from Inbox
• Install Email as an Inbox channel
• Install Facebook Messenger as an Inbox Channel
• Install WhatsApp as an Inbox channel
• Install SMS as an Inbox channel

Use cases

• Building an emergency Contact Center
• Sending Live Updates and notifications via SMS
• Activate FAQ bots
• Set up Interactive Phone Menus
• Auto-reply workflow

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