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  1. Support & Help
  2. Account
  3. Troubleshooting

Troubleshooting

  • Where can I find my MessageBird Workspace ID?
  • My auto-order/auto top-up did not work
  • How to delete orders and invoices
  • Failed Payments
  • I see discrepancies in my SMS Overview and Insights/Billing Log
  • The owner of my Workspace is no longer with the company
  • I see an unknown item on my bank statement from MessageBird
  • I cannot add my VAT number
  • I am receiving an error 500 in my dashboard
  • I did not receive my account activation email
  • I did not receive an SMS when trying to claim free test credits
Support & Help
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