FAQ
- What is WhatsApp Business solution?
- Which businesses can use WhatsApp Business?
- What are the use cases for WhatsApp Business solution?
- Why do I need a service provider like MessageBird for WhatsApp Business solution?
- How much does WhatsApp Business cost? What do I pay for?
- How do I start using WhatsApp Business solution with MessageBird?
- How long will it take to receive a verified WhatsApp for Business account?
- Do customers need to opt-in to receive WhatsApp messages from my business?
- What content can I share with customers on WhatsApp?
- What does it mean to be a Verified WhatsApp Service Provider?
- In which countries is WhatsApp supported?
- Can I reapply if my business does not receive approval?
- How long will the entire onboarding process take?
- Do I get charged for both sent and received messages?
- Is two-way messaging possible with WhatsApp?
- Do customers need to opt in?
- Are there any restrictions when messaging using WhatsApp?
- What is an HSM (Highly Structured Message)?
- Why is there a 24-hour window after my customer responded?
- Can I send messages outside the 24-hour window?
- Do I have to pay for incoming messages?
- Is there a limit to the number of WhatsApp messages I can send?
- Are there any costs on top of HSM rates?
- Why is my channel installation stuck in pending?
- How can I get verified in order to show my business name?
- Can I send marketing messages on WhatsApp?
- Where can I find which name was associated with my number?