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FAQ

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  • Where do I find my Facebook Business ID?
  • Is reselling of WhatsApp for Business allowed?
  • What is the difference between Message Template and Template Message?
  • What is an active WhatsApp Business channel?
  • My automatic subscription charge was unsuccessful
  • Can my WhatsApp Business subscription be billed monthly?
  • Can I send group messages via WhatsApp?
  • How to cancel your WhatsApp Business API subscription
  • How can I change my WhatsApp Business Info?
  • How does messaging work on WhatsApp Business?
  • Which businesses can use WhatsApp Business?
  • How do I start using WhatsApp Business?
  • How long will it take to receive a WhatsApp for Business account?
  • What’s the difference between standard, priority and premium support?
  • Can I test WhatsApp for Business without requesting access?
  • Can I change my WhatsApp subscription plan?
  • How do I receive WhatsApp messages statuses?
  • My WhatsApp access request has been approved, what do I do now?
  • I'm getting an error code when I try to send a message template via API
  • What are the use cases for WhatsApp Business?
  • Why do I need a service provider like MessageBird for WhatsApp Business solution?
  • Do customers need to opt-in to receive WhatsApp messages from my business?
  • What does it mean to be a Verified WhatsApp Service Provider?  
  • Can I re-apply if my business does not receive approval?
  • Is two-way messaging possible with WhatsApp?
  • Are there any restrictions when messaging using WhatsApp?
  • Can I send messages outside the 24-hour window?
  • Is there a limit to the number of WhatsApp messages I can send?
  • What are the picture requirements?
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