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  3. Getting started with Flow Builder

Getting started with Flow Builder

Basics

  • FlowBuilder Overview Page
  • FlowBuilder Steps Glossary
  • Getting Started with Flow Builder
  • Triggers, Numbers, Templates, & Steps
  • What is Flow Builder?

Build and manage a Flow

  • Autosave Feature and Version History
  • Get insights about conversation movement with the Flow Heatmap
  • Manage Data Retention of your Flow
  • Steps Grouping

Flow triggers

  • Learn how triggers work in Flow Builder
  • Setting up a flow triggered by a webhook in Flow Builder [video]
  • Triggering a flow from an incoming omnichannel message in Flow Builder [video]
  • Triggering a flow with an incoming voice call in Flow Builder [video]

Steps catalogue

  • Fetching variable steps in Flow Builder
  • Format for 'Play a sound file' Step
  • How to use Verify with Flow Builder
  • Using database steps in Flow Builder
  • Using Flow Builder to create a ticket in Inbox
See all 11 articles

Troubleshoot a Flow

  • Export Flow Builder Logs
  • Flow Builder Logs
  • Issues forwarding incoming SMS via Flow Builder
  • My Flow is not working
  • My media file in my flow is not playing
See all 8 articles
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