Submit a request

Please provide the required information to register your company's brand and messaging use cases for US 10DLC A2P Messaging. For questions, please contact your Account Manager or Customer Support at support@messagebird.com. After you fill out this form, we may contact you to go over details before completing the registration. US 10DLC is a local 10-digit phone number which is sanctioned by the US mobile operators for A2P Messaging. In addition, these 10DLC also support voice calls. IMPORTANT US operators have introduced additional charges for brand and use case registrations, which MessageBird will pass along to our customers, in USD: One-off set-up fee: $4 per brand registration + $50 per use case registration Yearly fee: $120/year per registered use case - that is $10/month fee, billed per year Required 12-month minimum commitment period If you have a special use case that needs vetting, $40 per vetted brand as a one-time fee. Additional pass-through carrier fees per message on top of MessageBird messaging rates. These are yet being finalised by the operators and are subject to change. Ready to apply for 10DLC? Let's go!

Which number(s) do you want to convert to a 10DLC number?

The MessageBird Workspace ID can be found in your workspace overview. Here you'll see a list of your workspaces, with the workspace ID. https://dashboard.messagebird.com/en/account/workspaces

Please check this box if you already have a by MessageBird registered TCR Brand ID and are looking to register an (additional) Brand - if you do not have a registered TCR Brand ID yet, please provide your company's details below. Your brand is the legal entity of the business, which will be responsible for the message content.

Companies based outside of the US should provide a business identification number applicable for their country of registration.

Including Street, House Number, City, State/Province, Postal/ZIP Code

inc. country code

Please check this box if you already have a by MessageBird registered TCR Campaign ID and are looking to register an (additional) campaign. If not, please provide details about your messaging use case(s). If you are applying for more than one use case, add information about all relevant use cases. We may contact you to go over details before completing your registration. IMPORTANT: >> Throughput per second (TPS) will vary depending on your brand and use case against strict criteria of mobile network operators. Each of them will make their own assessments and your messaging capacities will be limited by the lowest TPS made available to you by the carriers. You will be informed about the allowed TPS once the use case is registered and approved. >> Standard Use Cases may be immediately available for all qualified registered Brands and do not require vetting or pre/post-approval by Mobile Network Operators. >> Special Use Cases are sensitive or critical in nature and may require vetting or pre/post-registration approval by Mobile Network Operators. Requirements may vary according to each MNO. Please contact us for more details.

Standard Use Cases may be immediately available for all qualified registered Brands and do not require vetting or pre/post-approval by Mobile Network Operators. MessageBird may ask you to provide further information about your use case before registration. - 2FA - Any authentication, verification, or one-time passcode - Account Notifications - Standard notifications for account holders, relating to and being about an account - Customer Care - All customer interaction, including account management and customer support - Delivery Notifications - Information about the status of the delivery of a product or service - Fraud Alert Messaging - Messaging regarding potential fraudulent activity on an account - Higher Education - Campaigns created on behalf of Colleges or Universities. It also includes School Districts and education institutions that fall outside of any "free to the consumer" messaging model - Marketing - Any communication with marketing and/or promotional content - Polling and voting - Requests for surveys and voting for non political arenas - Public Service Announcement - An informational message that is meant to raise the audience's awareness about an important issue - Security Alert - A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take - Demo accounts - Small throughput for testing and demos only.

MessageBird will contact you to assess your eligibility for one of the Special Use Cases below. NOTE: Special Use Cases are sensitive or critical in nature and may require vetting or pre/post registration approval by Mobile Network Operators. Requirements may vary according to each MNO. - Carrier Exemptions - Exemption by Carrier Post-registration approval by MNO is required for this Use Case - Charity - Communications from a registered charity aimed at providing help and raising money for those in need. Includes: 5013C Charity. Does not include: Religious organizations. Post-registration approval by MNO is required for this Use Case - Conversational Messaging - Peer-to-peer app-based group messaging with proxy/pooled numbers. Supporting personalized services and non-exposure of personal numbers for enterprise or A2P communications. Post-registration approval by MNO is required for this Use Case - Emergency - Notification services designed to support public safety / health during natural disasters, armed conflicts, pandemics and other national or regional emergencies. Only MNO pre-approved Communications Service Providers are eligible for this Use Case - Sweepstakes - All sweepstakes messaging. Post-registration approval by MNO is required for this Use Case - Political - Part of organized effort to influence decision making of specific groups. All campaigns to be verified. Only federal campaigns. Only pre-vetted Brands are eligible for this Use Case. MessageBird team will contact you. - Social - Communication within or between closed communities. (For example: influencers' alerts). Only MNO pre-approved Communications Service Providers are eligible for this Use Case

e.g. How will your brand use the 10DLC? How is the end customer (or subscriber) informed about the messaging program?

Mobile Network Operators (MNO) may need to review submitted responses. Messaging program & content requirements may change based on brand and use case.

Provide up to 5 examples of different messages that will be sent. It is required to provide examples for all applicable use cases

Add file or drop files here