Support & Help
Where can I find my MessageBird Workspace ID?
My auto-order/auto top-up did not work
How to delete orders and invoices
I see discrepancies in my SMS Overview and Insights/Billing Log
The owner of my Workspace is no longer with the company
Conversations & Chat API
I'm not able to send a message to a certain User ID via the API
Inbound messages are not arriving to my Instagram channel
I'm having issues when installing my Instagram channel
Unable to Install Channel
No messages in Conversation channel
WhatsApp request status
Developers & More
Missing HLR results
I am missing my delivery reports
I want to whitelist MessageBird's IP addresses
I am having login or authentication issues with the Old API
Email to SMS
I am having trouble setting up Email to SMS
My Email to SMS did not deliver
Sending Email to SMS to a group does not work
Issues forwarding incoming SMS via Flow Builder
My media file in my flow is not playing
My Flow is not working
Number not available for Flow
What are the different HLR statuses and their meanings?
The difference between Lookup and HLR
Varying or Incorrect HLR Information
No Information in HLR response
HLR Request failed or is incomplete
I did not receive an SMS on my Number
I am receiving spam on my Virtual Mobile Number (VMN)
Why do I not receive incoming SMS to my Virtual Number?
Why is my message delivered in multiple parts?
Is the delivery status of an SMS reliable?
Sending SMS messages in languages different than their destination
Changed Originator (Overwritten sender ID)
SMS received multiple times
SMS delivered with a delay
I don't see the Verify codes in my dashboard
Where can I find my Voice logs?
Media file not playing
Failed API Requests
Voice Billing Details