Troubleshooting

• Where can I find my MessageBird Workspace ID?
• My auto-order/auto top-up did not work
• How to delete orders and invoices
• Failed Payments
• I see discrepancies in my SMS Overview and Insights/Billing Log
• The owner of my Workspace is no longer with the company

Getting Started

• How to request test credit
• How to set up a balance warning + auto order
• Requesting Access for Restricted Countries
• Topping up balance
• Setting up notification contacts
• Adding extra users/subaccounts

Accounts, Workspaces, Users & Subaccounts

• Accounts, Workspaces, Users, & Subaccounts
• How to add, edit & delete users
• Add & switch between Workspaces
• Managing your Subaccounts
• Test credits
• Transfer credit to another Account

Contacts

• How many contacts can I store?
• Export contacts
• Create a Group
• Add existing contacts to groups
• Formatting your contact numbers
• Remove Contacts

Insights & Reporting

• Insights