Logo

Help Center

Support Plans     System Status     Developers     Dashboard     Contact Us    
  1. Support & Help
  2. Account

Account

Troubleshooting

  • Where can I find my MessageBird Workspace ID?
  • My auto-order/auto top-up did not work
  • How to delete orders and invoices
  • Failed Payments
  • I see discrepancies in my SMS Overview and Insights/Billing Log
  • The owner of my Workspace is no longer with the company

Getting Started

  • Mandatory 2FA Authentication for new and existing users
  • How to set up a balance warning + auto order
  • Requesting Access for Restricted Countries
  • Topping up balance
  • Setting up notification contacts
  • Deleting your account

Accounts, Workspaces, Users & Subaccounts

  • Accounts, Workspaces, Users, & Subaccounts
  • How to add, edit & delete users
  • Add & switch between Workspaces
  • Test credits
  • Transfer credit to another Account
  • Changing ownership of your Workspace

Contacts

  • How many contacts can I store?
  • Export contacts
  • Create a Group
  • Add existing contacts to groups
  • Formatting your contact numbers
  • Remove Contacts

Insights & Reporting

  • Insights
Support & Help
English (US) 繁體中文
Instagram Facebook LinkedIn Go to MessageBird.com →