You can request to connect a Facebook Page with the WhatsApp Business API phone number to run ads that click to WhatsApp. You can add a button to your Page and create ads that let customers send you messages directly on WhatsApp.

Note: If you only use the WhatsApp Business Mobile App, don't follow the steps below. If you look to connect your Facebook page to your WhatsApp Business App, go to this article instead.

To request to connect your Facebook page with the WhatsApp Business API phone number:

1. Navigate to your Facebook Business Page.
2. Click Settings.
3. On the left side column, click WhatsApp.
4. Choose your country code and enter your WhatsApp phone number.
5. Click Continue.
6. You can now see the status of your connection request. Click Cancel Request if you want to stop making the connection.

You can raise a request to support@messagebird.com, so one of our support agents can accept your request and finish it successfully.


Please keep in mind this is merely an informative article, and if you present any type of error during the process, you will need to reach out directly to Meta / Facebook, since this falls out of the scope of the systems we can access - support, we can only help you with the acceptance of the request.