In this article, you will learn how to add the MessageBird conversations lightning component to the Contacts page so you can have conversations with contacts from the Contacts page in Salesforce.
Please follow these steps to add the component to the Contacts page:
- Open any Contact Record Detail page.
- Go to Settings.
- Click Edit page.
- Scroll down to find the Custom tab.
- Select the Contact Conversation View component and drag it to your page.
- Save and activate the changes.