If you are not receiving notifications for your Inbox tickets, it is possible that you did not enable notifications in all the necessary places. In order to receive notifications for Inbox tickets on your computer, you need to make sure notifications are enabled in three ways:
- Your Inbox notifications should be switched on
- You should allow pop ups in your browser
- You should enable browser notifications.
If you have missed one of these steps, you will not receive notifications on your computer. Please check this article to see how you can make sure all necessary notifications are enabled: Setting up notifications for Inbox
Still having issues?
If you have enabled the notification settings, but you are still not receiving notifications, please raise a support ticket with our Support team.