How to get a number for the Verify API
To start sending one-time passwords (OTPs) via SMS or text-to-speech (TTS), you need to own a number.
Number types
MessageBird provides the following types of numbers for Verify:
Mobile
Local
Business Voice
Short Codes
10DLC
You can search for and buy numbers directly from your MessageBird Dashboard. Read more about the types of numbers that we provide, and find up-to-date number pricing.
NOTE: Toll-free numbers are normally used for contact center/support use cases. Because of this, country-specific local regulations and restrictions apply to toll-free numbers, making them unsuitable for use with Verify.
How to get a number
There are four ways that you can get a number for use with Verify:
Buying a number from MessageBird
You can purchase a number directly from your MessageBird dashboard.
Log in to your MessageBird Dashboard.
Select the Numbers icon from the toolbar on the left-hand side of your screen.
Click on Buy a number.
Select the number that you want to purchase and follow the instructions on your screen.
For more detailed instructions, take a look at our guide to purchasing numbers.
Back-ordering a number from MessageBird
If you’ve tried to purchase a number from your MessageBird Dashboard, but it isn’t available for the destination you need, you can place a request with us to backorder a number for you. Once we’ve received the number from our provider, we’ll automatically add it to your Dashboard.
NOTE: The back-ordering system only applies to Voice numbers.
Requesting a number from our Support team
If the number you need isn’t available on your MessageBird Dashboard, and we can’t back-order it, you can place a request with us. Once we’ve received the number from our provider, we’ll automatically add it to your Dashboard.
Porting a number that you already own
If you already own a number from a different provider, you can contact the Support team with your porting request details to get your number ported to MessageBird.
Number registration
Once you have a number, you’ll need to register it for Verify use. Different destinations have different registration restrictions, processes, and lead times.
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