MessageBird offers a range of subscription plans for Inbox which can be viewed in more detail on our pricing page. When creating your Inbox account you will start on a free plan by default. Below we will explain how you can manage your Inbox subscription plan according to your needs.
- Upgrading from a free plan to Pro or Pro Plus
- Upgrading from a free plan to a custom plan
- Upgrading a paid plan
- Downgrading a paid plan
Upgrading from a free plan to Pro or Pro Plus
If you are currently on a free plan and would like to upgrade this to the Pro or Pro Plus plan, you can do so via the MessageBird Pricing page. Simply click on the 'Get Started' button under the plan you would like to upgrade to.
In order for us to set up your Inbox plan you will be asked to provide further details about your company on the following pages. Lastly, we will also ask you for your payment details for the subscription costs and show you an overview of your subscription details. To confirm your new Inbox subscription plan, press 'Confirm and Pay' in the bottom right corner. Your Inbox plan is now set up!
Upgrading from a free plan to a custom plan
Our Sales team is available to help you set up a custom plan according to your needs. Please reach out via our Contact Sales form detailing your requirements, and someone in our team will reach out shorty.
If you are currently on a paid plan and you would like to upgrade this, our Sales team is happy to help you make the necessary changes. Please reach out via our Contact Sales form letting us know to which plan you would like to upgrade, and we will be in touch shortly.
Paid plans have a minimum commitment period of 12 months, during which no downgrade is possible. After the 12 month period you will have the option to renew your plan. If you do not opt for renewing, you will be downgraded to a free plan by default. If you are looking to switch to a lower paid plan after the 12 month period, please reach out to our Sales team via this form to get this set up.