MessageBird's business continuity policy is to prepare MessageBird in the event of extended outages caused by factors beyond its control and to restore services to the widest extent possible in a minimum time frame.
All of our business continuity plans were designed to ensure the recovery and restoration of our platform services while minimizing negative impact.
We understand the services we provide are mission critical to our customers and therefore have very little tolerance for service disruptions.
Our timeframes for recovery are designed to ensure we can meet our obligations to all of our customers. We do not provide RTO's for review.
Customers can subscribe to real time status updates for all MessageBird Services at https://status.messagebird.com/