In this guide, you'll learn how to start a conversation with your customers using the send conversation message step on Flow Builder.
Articles in this section
- Get insights about conversation movement with the Flow Heatmap
- Set up Telegram account masking
- Automatically detect and translate the language in your customers' messages
- Automate the retrieval of call recordings and transcripts in Flow Builder
- Set up image recognition for WhatsApp
- How to use the send conversation message step
- How to use the reply to channel message step
- How to use the wait for a response step
- How to use the fetch variable step
- How to set a flow triggered by an incoming omnichannel message