In this guide, you'll learn how to start a conversation with your customers using the send conversation message step on Flow Builder.
Articles in this section
- How to use the send conversation message step
- How to use the reply to channel message step
- How to use the wait for a response step
- How to use the fetch variable step
- How to set a flow triggered by an incoming omnichannel message
- How to set a flow triggered by a webhook
- How to set a flow triggered by an incoming voice call
- How to set a flow triggered by an incoming SMS
- How to forward incoming SMS to an email
- How to build an IVR menu