Can my customers use the Omnichannel Widget on mobile? MessageBird June 04, 2020 12:15 Updated Follow Yes, they can! The Omnichannel Widget is optimized for mobile usage. Related articles Why can’t I see the Omnichannel Widget on my website? How can my customers use WhatsApp with the Omnichannel Widget? How can I show or hide my agent profiles in Live Chat and the Omnichannel Widget? Get insights about conversation movement with the Flow Heatmap Live Chat message statuses