The Omnichannel Widget enables you to communicate with your teams on your homepage, in your app, on live chat or any messaging service — WhatsApp, Messenger, WeChat, SMS, and more.
In this guide, you'll learn how to install the Omnichannel Widget on your website.
Once you’re happy with your custom Omnichannel Widget configuration, it’s time to install the Omnichannel Widget code snippet on your website.
Important: You must add the authorized domains and URLs that the widget will appear on to the Authorized domains section. You can find this in your widget's "General tab" and scrolling to the bottom.
- Go to the <body> section of your website
- Repeat the process on each page you want the widget to show up.
- Deploy your changes and tada! 🎉 The Omnichannel Widget is now live on your website.
You can now toggle between active and inactive on the top of your Omnichannel Widget configuration page to either display (active) or hide (inactive) the widget.
And that’s it! 🎉 Now you know how to install the Omnichannel Widget on your website.