Owners and admins can remove agents from Inbox. To do so, follow these steps:
- Sign in to Inbox.
- Click the Settings icon on the taskbar on the left-hand side of your screen.
- Click Agents. A list of all of your Inbox agents will appear.
- Find the agent that you want to delete, go to the Edit column, and click the three dots.
- Click Delete. A pop-up will appear to check that you're sure that you want to delete that agent.
- Click Yes, delete to delete the agent.
NOTE: Once you've deleted an agent, you can always add them again by clicking Add agent.