Due to country-specific restrictions on SMS messaging, it's necessary to request approval before you can send messages to the following countries:

• Canada
• Denmark
• Malaysia
• United States of America
• New Zealand

In order to request approval, please fill in the form here and submit your request. If your request is approved, we will whitelist your account so you can start sending messages to these countries.

We will pick up and process any approval request within 24 hours and you will receive a confirmation via email. 

If you did not get the confirmation email, please take the following steps:

• Check your spam folder and search for the confirmation email
• Check your inbox to see whether we have sent you an email requesting more information

If the confirmation email did not end up in your spam folder, and if we did not send you a follow-up email requesting additional information, please contact our Support Team at support@messagebird.com.