Why do I need approval?

Due to increasing SMS restrictions in certain places, it's necessary to request approval with MessageBird before you can send messages to the following countries:

• Canada
• Denmark
• Malaysia
• United States of America
• New Zealand

How do I request approval?

In order to request approval, please fill in the form here and submit your request to whitelist your account. We will process any approval request within 24 hours and you will receive a confirmation via email. 

Other restrictions

Note that you may still see local restrictions in some of the above destinations. These are separate to the restrictions above. Please see our Country Restrictions page for more info.

Need help?

If you did not get the confirmation email, please take the following steps:

• Check your spam folder and search for the confirmation email
• Check your inbox to see whether we have sent you an email requesting more information

If the confirmation email did not end up in your spam folder, and if we did not send you a follow-up email requesting additional information, please reach out to our Support team via this page with your Workspace ID.