Are you encountering issues during the setup for Email to SMS?

Here are a few points you can check yourself while entering your Email to SMS settings here.

• Is the email address valid? Please check for any typos and if the right domain was used.
• Is it a generic email address? If you would like to forward from another service, but someone else might already be forwarding from that service, then you will get an error that the email address is in use already. Generally, we advise against using generic email addresses.
• Did you add your IP address to the whitelist? The IP address whitelist should be used only if you are maintaining your own mail servers and if you want to limit sending Email to SMS from specific IP Addresses. In any other case, do not add your internal IP address to the whitelist. Only whitelist the public (external) IP Addresses.