There are a few restrictions that apply when using Numbers, you will find them outlined below.
Numbers for Germany, France and Norway.
A restriction that has been affecting multiple countries is the extra security step that has been set in place by local operators. This is currently affecting German, French and Norwegian numbers which are not allowed to be purchased via the Dashboard anymore. If you wish to purchase these please reach out to us at firstname.lastname@example.org with the following information:
- The country you want the number from
- Number capabilities (SMS/Voice)
- With which interval you wish to be billed and if you wish for these costs to be deducted from the balance or to receive a separate invoice for this.
As stated in the "What are the restrictions of a Subaccount" article, subaccounts are unable to purchase their own Numbers. If you wish to add a Number to a subaccount you would have to purchase this in the main account and assign this to the subaccount. This can all be done in the Numbers tab of the Dashboard.
Some local restrictions apply when using Numbers. You can find specific restrictions per country in our Country Info & Restrictions page.