Call Statuses

During a call the call itself and the legs have various statuses. Calls generally only have 3 statuses: starting, ongoing, ended

 

The leg of the call can have several more statuses than a call can. The leg will always finish with a ‘hangup’ status. Please see below for all statuses:

 

Status

Meaning

Starting

Indicates the call has begun

Ringing

Indicates you are calling the destination number

Ongoing

The call is connected

Busy

The destination number was busy

No_answer

The destination number did not pick up. This can be due to the recipient cancelling the call, or simply because they did not pick up

Failed

There was an problem with the call

Hangup

The call has ended