To receive replies in your MessageBird Dashboard or through the API on your sent messages, you will need to use a Virtual Number or Shared Number as originator. It is not possible to receive replies when using a textual (Alpha) originator, as there is no number to reply.

A Shared Number is a number from a pool of random numbers owned by MessageBird. The main difference between a Shared and a Dedicated Number is that a Shared Number can only be used when the recipient hits reply on a message sent out from you, as this is required for us to link this incoming message to your account. If you use a Dedicated number you will receive any messages sent to that particular number because it is linked to your account only.