To fully delete your MessageBird Account, you first need to make sure you are not the owner of any active workspaces.

Delete a Workspace.

1. Go to the Workspace name in the upper right corner → ‘Settings’ → ‘Security & Privacy’ tab, or click here.

2. Next to ‘Workspace holder data erasure request’, write down the reason why you are deleting your Workspace, then click on ‘Submit’.

3. After you click ‘Submit’, you’ll receive an email with a link leading to the following screen, asking you to confirm your request. Click on ‘Yes, delete my workspace’.

Take into account that this will irreversibly delete your workspace, and result in the removal of all the data we might be holding related to your workspace.

Delete an Account.

1. Go to ‘Account’ menu in the bottom left corner of your screen → ‘Settings’ → ‘Security’ tab, or click here.

2. Scroll down to ‘Delete your account’.

- If you are still the owner of a Workspace you’ll see the following message; just follow the steps for above; click on ‘Delete Account’.

- Otherwise, you should see this screen, where at the bottom you can request a deletion of your account.

3. After you click ‘Delete Account’, you’ll receive an email with a link leading to the following screen asking you to confirm your request. Click on ‘Yes, delete my account’.

Take into account that this will irreversibly delete your account, and result in the removal of all the data we might be holding related to your account.