Yes, it is; however, this is only supported once your customer has replied. During this stage, a 24-hour support window will open during which you are able to message with your customer. The 24-hour window is reset every time you receive a new reply from the customer.
Articles in this section
- Which businesses can use WhatsApp Business?
- What are the use cases for WhatsApp Business solution?
- Why do I need a service provider like MessageBird for WhatsApp Business solution?
- How much does WhatsApp Business cost?
- Do I get charged for both sent and received messages?
- How do I start using WhatsApp Business solution?
- How long will it take to receive a verified WhatsApp for Business account?
- Do customers need to opt-in to receive WhatsApp messages from my business?
- What content can I share with customers on WhatsApp?
- What does it mean to be a Verified WhatsApp Service Provider?