Yes, it is. Just keep in mind that this is only supported once your customer has replied. During this stage, a 24-hour support window will open during which you are able to message with your customer. The 24-hour window is reset every time you receive a new reply from the customer.
Articles in this section
- Where do I find my Facebook Business ID?
- Is reselling of WhatsApp for Business allowed?
- What is the difference between Message Template and Template Message?
- What is an active WhatsApp Business channel?
- When will I be charged for my WhatsApp Business subscription?
- My automatic subscription charge was unsuccessful
- Can my WhatsApp Business subscription be billed monthly?
- Can I send group messages via WhatsApp?
- How to cancel your WhatsApp Business API subscription
- How can I change my WhatsApp Business Info?