Customers will need to have shared their mobile phone number with your business for you to message them via WhatsApp. If you would like to initiate a conversation with a customer, you'll need to use a pre-approved Message Template.
Articles in this section
- What is the difference between Message Template and Template Message?
- When will I be charged for my WhatsApp Business subscription?
- Can my WhatsApp Business subscription be billed monthly?
- Can I send group messages via WhatsApp?
- How can I change my WhatsApp Business Info?
- How does messaging work on WhatsApp Business?
- Which businesses can use WhatsApp Business?
- What pricing plan is best for me?
- How do I start using WhatsApp Business?
- How long will it take to receive a WhatsApp for Business account?