In Malaysia, we have direct connections with local operators.
If you want to send messages to Malaysia, we need to whitelist your account.
Please fill in the pre-approval form and we will get back to you.
Sender ID Restrictions
|Can I send with a name/letters as the sender?||No||The sender will be overwritten to a local long or short code|
|Can I send with an international number as the sender?||No||The sender will be overwritten to a local long or short code|
|Can I send with a local number as the sender?||No||If you use a Malaysian VMN that you purchased via us, this will be maintained. All other senders will be overwritten to a local long or short code|
|Can I send a message with over 160 characters as 1 SMS?||No||The limit for 1 SMS is 153 characters in Malaysia. The MAXIMUM message length is 137 characters for unicode messages and 612 for plain text messages. If you are sending an SMS that is longer than 153 characters, your message must start with 'RM0.00'|
The following characters are not supported
Messages to Malaysian networks have a character limit of 153. All non-P2P traffic in Malaysia must begin with 'RM0.00', which takes up the first 7 characters of any message. This reference indicates that the message will be free for the receiver. If your message does not begin with 'RM0.00' operators will add this to your message.
If you are sending an SMS which is longer than 153 characters, your message must start with 'RM0.00'. If you do not add this, your message might not deliver or deliver with changed content.
Virtual Numbers in Malaysia can not be used for transactional (OTP) or marketing content. This can incur blocking from the local operators.