As mentioned in our General Terms and Conditions, MessageBird’s services are designed and intended for commercial use only and are not intended for personal or private individual use. In any case, in order to promote consumer education about scam SMs, we encourage our customers to share the educational and guidance material available here.

Note: If you suspect that you have received a scam call or SMS from a mobile number connected to a MessageBird customer, please notify us by contacting our support team. At a minimum, you will need to provide basic information such as the suspected scam mobile number, the recipient number, the date and time of the call or SMS, and the content of the call or SMS. This information will allow us to investigate the issue, and once the call or SMS is confirmed to be a scam, take action to block the mobile number from being used for scam voice and SMS messaging.